Educating Your Customers

Educating equipment owners about the impact the R-22 phaseout provides you with an opportunity to demonstrate your knowledge and build your customers trust in you. To add credibility to what you are telling your customers, PhaseOutFacts.org has develop for you a free, customizable educational brochure for homeowners that explains many of the following points:

• The production and import (not use) of HCFC refrigerants is being phased out, both in the United States and worldwide. This phaseout will repair the ozone layer and reduce incidences of skin cancer and cataracts.
• They are not required to stop using HCFC refrigerants or to replace existing equipment.
• However, the available supply of R-22 and other HCFC refrigerants will decrease in the future.
• EPA has not banned the sale or use of refrigerant and air conditioning equipment containing R-22.
• The phaseout period provides time to switch to ozone-friendly refrigerants when they normally would replace their refrigerant and air conditioning equipment.
• Explain to equipment owners that new high-efficiency systems offer increased SEER (Seasonal Energy Efficiency Ratio) and EER (Energy Efficiency Ratio) over many older systems, allowing better control of their energy use.
• They should visit PhaseOutFacts.org  for more information.